Booking, Cancellation & Refund Policy

1. Booking & Payment Policy

• To confirm the booking, the following advance payment is mandatory:
  • 100% Flight Fare to be paid at the time of booking.
  • 50% of Land Package Cost to be paid at the time of booking confirmation.
• The remaining 50% balance payment for the land package must be cleared 20 days prior to departure.
• For Group Departures / Fixed Group Tours, full package payment must be completed 25 days before the journey date.
• Bookings will be confirmed only after receipt of the required advance payment.
• Rates are subject to availability of flights, hotels, and transport at the time of confirmation.

2. Flight Cancellation Policy

• Flight tickets are subject to airline cancellation rules and fare conditions.
• In case of cancellation:
  • A minimum cancellation charge of ₹4,500/- per person, per sector will be applicable.
  • The cancellation amount may increase depending on airline policies, fare category, time of cancellation, and airline penalties.
• Group Flight Bookings are generally non-refundable.
• Date change/rescheduling may be possible subject to airline approval and applicable fare difference/change charges.

3. Land Package Cancellation Policy

Cancellation charges for hotels, transport, sightseeing, and other land arrangements will be applicable as follows:

4. Refund Policy

• Refunds, if applicable, will be processed after receiving confirmation from airlines, hotels, and other service providers.
• Refund processing may take 15-30 working days depending on banking and supplier timelines.
• Convenience charges, service charges, insurance, and non-refundable components will not be refunded.
• Any refund will be made only to the original payment source/account.

5. Amendment & Rescheduling

• Any changes in travel date, passenger name, hotel, or itinerary will be subject to availability and additional charges.
• Rescheduling requests must be made in writing and are subject to supplier approval.

6. No Show Policy

• Failure to report for the tour, flight, hotel stay, or transfer services on time will be treated as a No Show.
• No refund will be applicable for unused services or no-show cases.

7. Important Notes

• Passengers must carry valid government-approved ID proof during travel.
• Tour schedules may change due to weather conditions, operational issues, airline changes, or unforeseen circumstances.
• The company reserves the right to modify the itinerary for operational convenience and passenger safety.
• The company shall not be held responsible for cancellations due to natural calamities, and all related costs shall be borne by the travellers.